On-site and remote IT support, network setup, hardware, and security. One monthly retainer covers it all.
Starting at $1,200/mo. 12 hours remote + 4 hours on-site included every month.
Everything your business needs to stay connected, secure, and running smoothly.
Router configuration, secure Wi-Fi, VLANs, and network monitoring. Built for reliability from day one.
12 hours per month of remote support for software issues, troubleshooting, configuration, and quick fixes.
4 hours per month of hands-on support at your location. Currently serving Saint Thomas, USVI. Hardware installs, physical network work, and anything that needs someone there in person.
Computer setup, repairs, printer configuration, and peripheral troubleshooting for your team.
Firewall setup, antivirus management, and automated backups to protect your business data.
Retainer clients get priority response. Critical issues addressed same day, standard requests within 24 hours.
One flat rate. No surprise bills. Cancel anytime with 30 days notice.
Cancel anytime with 30 days notice. Hours do not roll over month to month.
Remote support is anything handled via phone, screen share, or remote access tools. On-site means a technician physically comes to your location. The 4 on-site hours can be used across multiple visits in a month.
Additional hours are billed at $100/hr for remote and $150/hr for on-site. You will always be notified before any overage charges.
No. Hours reset at the start of each billing month. The retainer is priced to provide consistent, ongoing support rather than a bank of hours.
On-site support is currently available on Saint Thomas, US Virgin Islands. Remote support is available anywhere in the world.
Critical issues (network down, security breach) are addressed same day. Standard requests are handled within 24 hours.
Yes. Cancel with 30 days written notice. No long-term contracts required.
Email to discuss your network and IT needs.